Information We Collect
When you visit our site, you adhere to provide us information on how you use our website. We do this through the use of website analytics and “cookies”, which are standard technologies and files used by similar commercial websites to better user experience and to gather data on how every visitor uses the www.ksmdrycleaners.co.uk website. This also includes your IP address and the type of browser you use.
We also collect your personal information when you avail our services by completing our online order process or by joining and registering to our KSM Elite Membership Club. In both online order and membership registration, you will provide us information about yourself, your contact details (phone and email), your occupation, and your chosen post address.
What We Do with the Information You Provide Us
We mainly collect website usage information through analytics and cookies to better understand how to improve our website’s user experience and how to effectively promote our business to people that can be interested in availing our services. It also allows us to improve our customer service, along with the development and customization of our services according to the behavior and demands of our website visitors and customers.
Regarding your personal information, we use such data to process your online order or membership registration to fulfill our agreement. We may use your personal information to contact you for queries or updates regarding the service or membership you availed. We may also use it to notify you about new services or special offers that you might be interested in.
Our Sharing and Disclosure of Collected Information
All information collected through our website is used to improve our services and provide convenience to our website visitors and customers. We do not share or sell your information to other organizations for commercial use.
However, to further our improvement of your online convenience, your information could be shared to our affiliates and third parties.
We use third parties like MailChimp to better facilitate and customize our sending of email. We also use PayPal for secure online payments. We only provide them the necessary details to continue and finalize your registration or purchase.
Regarding our agents and delivery couriers, we only share necessary personal information (like address or contact number) for them to be able to notify you or process your availed service(s).
If we suspect any illegal activities (fraud, threats, cyber attacks, etc.), we may deem it necessary to share some of your information for investigation in accordance to and as required by the law.
Our website is hosted using a Let’s Encrypt SSL to ensure that all data is transmitted in a secure environment. Payments for our services are taken on external websites such as PayPal. Furthermore, we have implemented organizational and managerial measures to protect all collected information against unauthorized access.
By visiting this website, you consent and give us permission to collect information about your website usage, in particular to this website.